CN

Service

Quality Policy

Quality System

Service Standards

Service Advantages

Service Value

Service Objectives

Quality Policy

Quality Policy

/

Provide customers with high-quality products with high cost performance and user-satisfactory services, and strive to win the respect and trust of customers.

Quality System

Service Standards

Service Standards

/

Allright Medical has established quantitative standards and standardized processes for service indicators, including the following indicators: average repair time; service response time; spare parts accuracy; on-site response time; customer complaints; timely return of spare parts; service behavior; work order quality; certified engineers; special service equipment investment; and ensuring service quality.

Service Advantages

Pay equal attention to maintenance and management

We have provided high-quality services to hundreds of hospitals and users and have been recognized by them. We attach equal importance to maintenance and management, provide cost-effective services, respond promptly, and provide preventive maintenance to improve equipment utilization, ensure annual startup rate, reduce equipment maintenance costs, and increase department clinical income.

Strong spare parts reserve to solve equipment problems in time

Allright Medical integrates domestic and foreign resources, multiple reserve spare parts suppliers, global procurement channels, rich spare parts categories, and data code management. It currently has multiple spare parts warehouses across the country, allowing partners to solve demand problems in a timely manner.

Quick response and perfect after-sales service win people's hearts

We have set up technical service stations all over the country to solve equipment maintenance problems. Major departments and major equipment have dedicated personnel to provide rapid response services, which are available 365 days a year. Our high efficiency has earned us a good reputation among our partners.

Advanced system, low risk

Allright's professional diagnostic system for medical equipment can provide early warning and protection, timely understand the operating status of the equipment, improve the equipment's operating rate, and extend the equipment's service life.

Professional engineering team

Allright Medical's strong technical team and multi-brand equipment service capabilities create value for customers, allowing customers to enjoy high-tech, high-level, and high-quality services.

Comprehensive service system

Allright Medical serves hundreds of hospitals and users, with agents all over the country. Its services range from single technical maintenance to comprehensive medical equipment trusteeship services.

Service Value

01

Peace of mind

The hospital equipment department has streamlined its after-sales suppliers from many to just one, Allright, which greatly reduces the energy required for daily repairs and maintenance, and saves transactional costs caused by contacting different manufacturers and long negotiation cycles.

02

Controllable

It is no longer just maintenance for large equipment. All large and small equipment in the hospital are within the maintenance scope. Allright provides unlimited technical maintenance services, daily maintenance and inspections for all the equipment in the hospital, and provides the spare parts needed during the maintenance process.

03

Efficient

Through a transparent asset information management system, the efficiency of equipment use can be improved, the hospital's operational capabilities can be enhanced, and the hospital's overall operating costs can be reduced.

04

Safety

The hospital's intelligent medical equipment management system establishes a complete equipment management process, proper and timely maintenance plans, and a complete quality control system to ensure the safe operation of medical equipment and the quality of medical services.

Service Objectives

Logistics support services

Establish a refined management system for medical equipment, optimize clinical service experience, and provide efficient, convenient and excellent logistics support services.

Management model

Build a new "one-stop" service model for medical equipment based on closed-loop management, and establish a refined management model for equipment management.

Equipment lifecycle management

Establish full life cycle management of medical equipment based on equipment reporting, repair, measurement, quality control, inspection and maintenance.

Company Address

Room A402, Block A, Block B, Nanshan Medical Device Industrial Park, No. 1019, Nanhai Avenue, Yanshan Community, Zhaoshang Street, Nanshan District, Shenzhen

Service hotline

0755-86225662

Email

office@allrightmed.com

Official website

http://www.allrightmed.com